Legal

Privacy & cookies.

What we collect, why we collect it, and the choices you have. Last updated 17 August 2026.

Who we are

OnPoint Productions is a Manchester creative studio and the data controller for personal data collected through this website. For anything in this policy, contact us at [email protected].

What we collect and why

Enquiries. When you use our contact form or project analysis wizard, we collect what you provide: your name, email address, and any company name, phone number, or project details you choose to include. We use this to respond to your enquiry and scope the work you have asked about. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in responding to people who contact us.

Analytics, only if you accept. With your consent, we use Google Analytics and Microsoft Clarity to understand how the site is used: pages visited, interactions such as video plays and form starts, approximate location derived from your IP address, and device and browser information. Clarity records how pages are used within a visit, with typed input masked. The lawful basis is your consent, which you can withdraw at any time. We never enable advertising storage or ad personalisation, whatever you choose.

Cookies and similar storage

No analytics cookies are set unless you accept them in the banner. If you reject, or later withdraw consent, analytics stop and existing Google Analytics cookies are expired. You can change your choice at any time via , also linked in the footer of every page.

NameSet byPurposeLasts
_ga, _ga_*Google AnalyticsDistinguishes visitors so we can count visits and understand how the site is used.Up to 2 years
_clck, _clskMicrosoft ClarityLinks activity within a visit so we can see how pages are actually used.Up to 1 year
onpoint.analytics-consent.v1 (localStorage)OnPoint ProductionsRemembers your cookie choice so we do not ask on every visit.180 days
onpoint.analytics-attribution.v1 (sessionStorage)OnPoint ProductionsRemembers which page and source brought you here, for the current visit only.Until you close the tab

The consent record itself is stored in your browser, not on our servers, and expires after 180 days, at which point we ask again.

Who we share data with

Form submissions are processed by Netlify, which hosts this site and delivers enquiries to our inbox. Analytics data goes to Google (Google Analytics) and Microsoft (Clarity) as our processors. Some of these providers process data outside the UK; where they do, transfers are covered by recognised safeguards such as the UK Extension to the EU–US Data Privacy Framework or standard contractual clauses. We do not sell personal data.

How long we keep it

We keep enquiry details for as long as needed to handle your enquiry and any work that follows from it, then delete them. Analytics data is retained by Google and Microsoft for the limited periods set in our accounts and their published policies, after which it is deleted or aggregated.

Your rights

Under UK data protection law you can ask us for access to, correction of, or deletion of your personal data; ask us to restrict or object to how we use it; ask for a copy in a portable format; and withdraw consent to analytics at any time without affecting anything else. Email [email protected] and we will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

If we change how we handle personal data, we will update this page and the date at the top. Significant changes to analytics will reset the consent banner so you can choose again.