Legal
Privacy & cookies.
What we collect, why we collect it, and the choices you have. Last updated 17 August 2026.
Who we are
OnPoint Productions is a Manchester creative studio and the data controller for personal data collected through this website. For anything in this policy, contact us at [email protected].
What we collect and why
Enquiries. When you use our contact form or project analysis wizard, we collect what you provide: your name, email address, and any company name, phone number, or project details you choose to include. We use this to respond to your enquiry and scope the work you have asked about. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in responding to people who contact us.
Analytics, only if you accept. With your consent, we use Google Analytics and Microsoft Clarity to understand how the site is used: pages visited, interactions such as video plays and form starts, approximate location derived from your IP address, and device and browser information. Clarity records how pages are used within a visit, with typed input masked. The lawful basis is your consent, which you can withdraw at any time. We never enable advertising storage or ad personalisation, whatever you choose.
How long we keep it
We keep enquiry details for as long as needed to handle your enquiry and any work that follows from it, then delete them. Analytics data is retained by Google and Microsoft for the limited periods set in our accounts and their published policies, after which it is deleted or aggregated.
Your rights
Under UK data protection law you can ask us for access to, correction of, or deletion of your personal data; ask us to restrict or object to how we use it; ask for a copy in a portable format; and withdraw consent to analytics at any time without affecting anything else. Email [email protected] and we will respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
If we change how we handle personal data, we will update this page and the date at the top. Significant changes to analytics will reset the consent banner so you can choose again.

